Tag Archive: EPIMA


The University of Michigan connects its students to AMAZING people. Not too long ago I found myself in a casual conversation with a member of the White House Office of Science and Technology Policy during a presentation reception. The things said in that conversation have changed me forever.

The presentation preceding the conversation was about the amazing efforts our government is taking to address today’s problems through progressing science and technology. From carbon recapture to nano-everything, we seemed to be working on it. It felt really great to see such inertia in science under this administration.

That said, the picture painted seemed incomplete.

Given the urgent gravity of the problems the espoused technology are posed to solve, I was hoping to hear more “prongs” to the approach of solving them. Specifically, I wanted to hear about how the administration had scanned all the sciences, including social sciences, to identify many levers for addressing problems. I wanted to hear about how research in neuro-cognitive studies, sociology, ethics, and environmental and health behavior was informing research into proposed technologies and so on.
I didn’t hear this inclusion of social science and and my questions lingered. What if technology isn’t found fast enough? What if even when it is found it will be ineffective, not enough, not used, etc.? Why weren’t we calling on social sciences to figure out why the potential for carbon reduction from EXISTING, tested technologies has not yet been realized. ? Couldn’t social science help us figure out the obvious gap in what we know about nutrition and how we eat? My primary wonder is this: Why aren’t we talking about changing individual and organizational behavior?

So I asked some version of this last question to my new acquaintance from the Office of Science and Technology.

His answer was eloquent and respectful. He had clearly thought a great deal about the topic, without a doubt more than I have in my entire lifetime. But… he admitted abandoning the passion he had for changing behavior long ago. When I asked why he said many things but the one that stuck out was, “because it is too hard.”

Too hard. No reference to suggest support for targeted social science coming elsewhere in government and a suggestion that “Too hard” is now an acceptable reason to abandon ship.

If I needed any more reason to become passionate about studying environmental behavior and organizational change in business, I just found it. “Too hard” is not good enough. “Too hard” closes opportunities social psychologists, organizational theorists, behavioral psychologists, etc work to create. Opportunities we need to exist. Opportunities that will help fill the gaps left by an exclusive technology and cap and trade policy approach to mitigation. Opportunities that, if ceased, could better many societal problems simultaneously. (What else happens when you bike to work, use a clothesline, shop at farmers markets, encourage a corporate culture that authentically cares about all stakeholders, etc?)

Maybe my expectations of the knowledge my new acquaintance would have about such efforts were unfounded. Maybe the support for a behavior change approach comes from a different part of government. (LET me know if that is the case!) Maybe I was talking with someone who is not up to speed on the progress made in behavioral, environmental, and organizational psychology AND SO ON since he last visited ideas about this “lever” for change (pretty sure it was long ago). Maybe supporting behavior change initiatives has economic and (consequentially?) political implications that might make such an investment risky or unfavorable for the requisite politicians. Maybe we have a hard time translating social science findings into action. Maybe my thinking is made possible by naivety. Or… maybe it is “too hard.”

But those are just excuses I’d be accepting despite myself. Unspoken excuses that “we” accept despite ourselves. Not only do I believe that the social sciences offer new levers to addressing social problems, I believe that levers drawn from social science insight are the ones that need to be pulled soon… now…decades ago. This project, including all the As, Bs, and Cs in your stories, is a proverbial electron of an atom of a molecule that comprises the tip of the iceberg when it comes to observations (and research!) that suggest changing behavior is possible and a good idea.

Nobody said it was easy, but I am not convinced that is a reason to disregard that which can be labeled “hard.”

Cabiria * Rachel * EPIMA

I’m going to start this with a short story.  I used to be a neuroscientist (that part is a long story), and I was pretty unhappy.  For my 23rd birthday, my friend Cabiria sent me a book by Frances Moore Lappe and Anna Lappe, called Hope’s Edge: the Next Diet for a Small Planet.  Cabiria knew I liked to cook, and the book had recipes and interesting stories.  But I read that book and was so moved by the narratives of health and environmental benefit and justice that I knew I had found a calling.  I applied to grad school to study environmental education and public health, and I am now well on my way to a career in sustainable food systems… because of a birthday gift, mailed to me with love over hundreds of miles.  Thanks Cabi.

Deliciously Life Changing Veggie BurgerOn Earth Day 2004 my friend Gabe invited me to go get an “amazing” veggie burger for free at a new restaurant on High Street in Columbus Ohio’s “Short North” Arts district called Northstar Cafe. At that point I wasn’t too keen on veggie burgers and I thought Gabe shared the sentiment, but given the favorable price and intriguing recommendation- I tagged along anyway.

The veggie burger was amazing- filling, wonderful texture and taste- but the restaurant itself was astounding. Northstar was my first example of a universally appealing experiment in the collision of unlikely bedfellows : business with an inextricably linked environmental mission. Years before this burger…I broke up a year of studying accounting and international business, to spend the summer canvassing with environmental organizers. Back then it felt like dating two men who are each others’ mortal enemies. (Not that I’ve lived that, but we can all picture it, right?) At any rate, I hadn’t encountered many things that really challenged my “mortal enemy” assumption of the relationship between business and environmental stewardship until Northstar.

Certainly there are thousands of restaurants like Northstar on either coast but for this midwestern girl, it was a first. Northstar was trendy, packed, delicious, and the sustainable aspects I loved most were visible primarily to those primed to see them. The primary benefit offered was delicious food.

It wasn’t until Brad, another good friend of mine, started working at the restaurant and befriending the owners that I experienced a fuller picture of what was going on at this place.  The owners made every decision carefully, honoring the complexity associated beyond, but inclusive of, the economic bottom line. They recommended the books like “Cradle to Cradle” to their employees, donated 1% of all sales to the Ohio Ecological Food and Farm Association, sourced a great deal of their ingredients locally and organically, and so on. Two more noteworthy facts: their first year they didn’t spend a thing on marketing, yet enjoyed remarkable sales for a startup AND their employee roster included a fair amount of professionals who left higher-paying jobs or recent graduates who forewent higher-paying jobs to work at the Cafe.

I remember feeling how the blind man must have felt in this scene from Amelie when I learned that the folks behind the cash register were former nurses and future professors.
Like Amelie to the blind man, my Northstar experience helped me to Really See and Feel a waterfall of world-saving energy possible in business. I was arguably waiting to see something like this after working a couple+ years with corporate and public accountants. Despite the noble work of the accounting profession, most accountants I met, including the one in the mirror, were disconnected from the value their work provided to the world. I had hope that Sarbanes Oxley, despite its imperfections, would awaken this energy-generating connection for the profession as it was a pervasive, externally-imposed reminder that what we did mattered greatly outside the accounting department. It certainly mattered to the folks at Enron and World Com who lost their retirements. Needless to say, the SOX messaging was rarely translated this way and, perhaps as a consequence, the first years of compliance were grueling for all. SOX= more things on the to do list.

Shortly after my Earth Day burger I realized that the giant change to foster sustainable enterprise was the next SOX in business. Shall we say SOX if overdosed on steroids to conjure an image more appropriate to scale. I also started to wonder “how can businesses respond to the call for sustainable enterprise differently, more effectively, more optimistically?” My hunch is/was that the stakes were too high to employ the SOX model of change: Uninspiring or unclear framing of change –> annoyed employees –> molasses speed progress. I mustered courage and left accounting to appease this new curiosity about HOW organizations change and appease stirring passion for saving the world through sustainable enterprise.

Flash forward 5 years and two degrees later and it seems my affiliation to the characters in the scene from Amelie has flip-flopped. It is my calling to be the metaphorical Amelie to the metaphorical blind man. I want help organizations to see the latent power available to forge ecological sustainability and heart-pounding, human flourishing in business by adding man’s innate connection to nature and drive for challenge, compassion, and meaning to the list of assumptions we make about behavior in management. How different will strategy, management, etc look with these assumptions?

All because an invite to eat a free veggie burger on Earth Day… beyond grateful

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